Frequently Asked Questions

We gathered the answers to some popular questions below. If you can’t find your question below feel free to contact us, and we’ll be happy to help.

Do you ship internationally?

Yes, we are pleased to confirm that we offer worldwide shipping! Please note that we are unable to deliver to some countries and we apologize for any inconvenience caused.

Where do you ship from?

We ship all of our orders from the Netherlands, where our warehouse is based.

Do you offer free returns?

We offer a refund on any items returned to us within 14 days of the delivery date, excluding any delivery costs. To request a return, go to Order Management.

Where do you ship from?

We ship all of our orders from the Netherlands, where our warehouse is based.

Do you offer free returns?

We offer a refund on any items returned to us within 14 days of the delivery date, excluding any delivery costs. To request a return, go to Order Management.

Do you ship internationally?

Yes, we are pleased to confirm that we offer worldwide shipping! Please note that we are unable to deliver to some countries and we apologize for any inconvenience caused.

Do you offer free returns?

We offer a refund on any items returned to us within 14 days of the delivery date, excluding any delivery costs. To request a return, go to Order Management.

Do you ship internationally?

Yes, we are pleased to confirm that we offer worldwide shipping! Please note that we are unable to deliver to some countries and we apologize for any inconvenience caused.

Where do you ship from?

We ship all of our orders from the Netherlands, where our warehouse is based.